Neit2009+Open+Space+5+N

Open Space5 - N- Conference House Dogwood Room

Outsourcing your Services: moving to Google
 * Joel Lowsky, Technology Director at North Country School
 * we moved our ~ 200 students/faculty/staff to Google
 * works very well
 * Google Docs can be messy with revisions
 * very happy that they outsourced email
 * What about support?
 * Not great -- you can only call them for Mission Critical problems
 * Otherwise, you get a 48 hour turn-around time
 * Is there any premium option for support?
 * they also use content/spam filtering by Gaggle (gaggle.net)
 * This is a free service, with paid-backup service (up to 25GB per user)
 * licenses sold in 10 person increments
 * Anyone else with examples about "Going Google"?
 * Brooklyn Friends and The School at Columbia both do and have had great results.
 * Should we keep exchange 2007 internal server or outsource email?
 * Does anyone use a sharepoint server (or hosted Sharepoint)?
 * has anyone outsourced email, but kept Exchange? Like Outlook.com?
 * Outlook.com or live.com also includes 25GB SkyDrive for every user.
 * Outsourcing Backup
 * [|Barracuda backup appliance]
 * on and off site, uploads content that has been backed up to it overnight
 * Other options include:
 * Iron Mountain
 * US Data Services
 * DataReady Technologies
 * Secure2disk
 * Zen Desktop
 * using this for remote assistance
 * Other experiences with outsourcing? People seem to be happy about it.

If anyone else has experiences with Going Google, or would like to discuss the positives/negatives of outsourcing, please post here!